United Airlines
Helping travelers find their gate, track their flight, and make their connection — without the stress.
Overview
Travel is stressful enough without a confusing app
In an airport, people are rushed, distracted, and often anxious. United's mobile app needed to work in that reality — not just display information, but prioritize it based on where a traveler is in their journey. I led the redesign of core trip flows across boarding, status, and connections, working with product managers and the native engineering team to rethink how screens adapt in real time. The redesigned experience shipped across iOS and Android, giving millions of passengers faster, calmer access to the information that matters most at every stage of their trip.
Trip experience
Let's build something together.
Currently exploring senior product design roles and consulting partnerships. If your team is building something complex that needs to feel simple, let's talk.